Privacy Policy

1. Data Controller

The data controller responsible for processing your personal data is Flowify. If you have any questions about this Privacy Policy or your personal data, please contact us at: kuznecov@flowify.cz.

2. Personal Data We Collect

We may collect the following categories of personal data:

• Contact information: name, email address (provided via our contact form or booking form).
• Usage data: pages visited, browser type, device information, IP address (collected automatically via cookies and analytics).
• Booking data: date, time, and notes provided when scheduling a call.

3. Purposes and Legal Basis for Processing

We process your personal data for the following purposes:

• To respond to your inquiries (legal basis: contract performance / legitimate interest).
• To schedule and manage bookings (legal basis: contract performance).
• To analyze website usage and improve our services (legal basis: consent, where required by Czech law).
• To send marketing communications, only with your explicit consent (legal basis: consent).

5. Data Sharing and Third Parties

We may share your personal data with the following third parties:

• Email service providers (e.g., Resend) for sending transactional and booking confirmation emails.
• Analytics providers (e.g., Google Analytics) for website usage analysis, only if you consent to analytics cookies.
• Calendar services (e.g., Google Calendar) for managing booked appointments.

We do not sell your personal data to any third party.

6. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your personal data ('right to be forgotten').
• Right to Restrict Processing: You can ask us to temporarily stop processing your data.
• Right to Data Portability: You can request your data in a machine-readable format.
• Right to Object: You can object to processing based on legitimate interest.
• Right to Withdraw Consent: You can withdraw consent at any time without affecting prior processing.

To exercise any of these rights, please contact us at kuznecov@flowify.cz.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions and booking data are retained for up to 12 months after your last interaction with us.

7. Right to Lodge a Complaint

If you believe your rights have been violated, you have the right to lodge a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, ÚOOÚ) at www.uoou.gov.cz.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include HTTPS encryption, secure hosting, and access controls.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 'Last updated' date. We encourage you to review this page periodically.